Name and Address of the Company:
FC Operations Hotel srl
Via de‘ Cerretani 10
50123 Florence
Italy
Domain: www.mgallery-hotel-florence.com
Email: mgalleryflorence@eventhotelgruppe.de
Introduction
FC Operations Hotel srl strives to ensure that its website https://www.mgallery-hotel-florence.com is accessible in accordance with the European Accessibility Act (EAA). This Accessibility Statement applies to the website https://www.mgallery-hotel-florence.com.
Status of Compatibility with the Requirements
The website https://www.mgallery-hotel-florence.com/ is partially compliant with the European Accessibility Act (EAA) due to the following incompatibilities and exceptions.
Non-accessible Content
The following content is not accessible for the reasons listed below:
- PDF documents: Some of our PDF documents are not accessible. We are working to adapt these as quickly as possible or provide accessible alternatives.
- Videos: Some of our embedded videos currently do not have subtitles. We aim to provide subtitles for all videos in the future.
- Images without alternative text: Some images on the website lack alternative text. We are reviewing and updating this content continuously.
- Forms without labels: Some forms do not offer label functionality. These will be replaced by improved solutions in the future.
Barriers Due to Disproportionate Burden
Certain barriers cannot be immediately resolved due to disproportionate burden. These include:
- Complex interactive applications: Some interactive features require significant financial and human resources to make them fully accessible. We continuously seek ways to improve, but not all barriers can be removed immediately due to high costs.
- Booking engine
- Embedded external reviews
- Externally integrated scripts (e.g., for recommending local activities)
- Accessibility limitations in third-party technologies and frameworks (e.g., WordPress submenus, Divi Builder, and plugins)
- Historical content: Older content published before current accessibility regulations may not be fully compliant. Retrofitting this content would require a disproportionate effort. However, all new content is created in line with current accessibility standards.
Accessibility Statements of External Content Providers
- Dialogshift (Chatbot)
Reporting Barriers, Feedback, and Contact Information
Have you encountered barriers while using https://www.mgallery-hotel-florence.com? We welcome your feedback and strive to resolve issues as quickly as possible within our technical and economic capabilities. Please let us know the specific page and function affected. You can copy the URL from your browser’s address bar.
You can report accessibility issues through the following channels:
- Contact form: www.mgallery-hotel-florence.com/report-barrier
- Email: mgalleryflorence@eventhotelgruppe.de
Enforcement Options
If you do not receive a satisfactory response to your inquiry, you may contact the enforcement body. The enforcement body can help you assert your rights.
- Agency for Digital Italy (AgID)
Viale Liszt 21
00144 Roma
Italyemail (PEC): protocollo@pec.agid.gov.it
Telephone: +39 06.85 264 1
Market Surveillance Authority
Contact details of the competent market surveillance authority:
- Agency for Digital Italy (AgID)
Viale Liszt 21
00144 Roma
Italyemail (PEC): protocollo@pec.agid.gov.it
Telephone: +39 06.85 264 1
Date of Creation of This Accessibility Statement
This Accessibility Statement was created on June 5, 2025. The assessment of compliance is based on an accessibility audit carried out by Equalize Digital (https://equalizedigital.com).
This statement has been prepared with the utmost care and is reviewed regularly to ensure compliance with current standards. However, we cannot completely rule out errors. If you find any, please notify us using the feedback options listed above.
Last updated: June 26, 2025